Policies and Fees
Your contact information will only be used to confirm, remind and notify you with information concerning an appointment. All registration information is kept completely confidential on the secure site of the online scheduling system and will never be released to any third party.
Pricing and What The Fees Cover
Quotes for a permanent cosmetic procedure can only be accurately provided after an in-depth, in-person consultation as it varies for each individual depending on the specific work required to achieve the desired results. Prices for scar or discoloration camouflage depends upon the size of the area and start at a minimum of $350 per area per session. Tattoo removals depend upon the size of the area and intricacy of the tattoo and start at a minimum of $350 per session. Permanent makeup removal (for unwanted existing brow, eyeliner or lip color tattoos) start at a minimum of $375 per session. Prices for any permanent makeup procedure involving the eyebrows start at a minimum of $950, eyes start at $800, lips start at $1250 and cover the following:
- a complete medical history review
- face shape and feature analysis
- custom makeup design process
- color selection and custom blending of pigments
- medical grade topical anesthetics (before and during the procedures)
- all new and disposable sterile needles and supplies
- written aftercare instructions and any necessary supplies
- a follow up visit to ensure satisfaction and measurable results (see below)
Touchup and Follow Up Visit Policies and Fees
The fee for your cosmetic tattoo procedure includes a specified number of follow up visits within a specified time frame based on the desired results agreed to during the first visit. For your convenience, the fee can be broken up and paid at each session. Additional follow up fees are charged for visits that may be needed if the included follow ups have not taken place within the recommended length of time due to the time-sensitive process of these procedures.
Any requests made later outside of the original scope of work that involve substantial augmentation or other course change to the size, shape, thickness and/or color intensity will require additional work and incur additional touch up fees.
Once a JuvEssentials client, after the first year touch up fees start at $250 per session for eyebrows, $350 for eyes, and $400 for lips. The discounted touch up fees do not apply to returning clients whose work has completely faded (which often takes years with no touch ups) or new clients who have already had previous work done elsewhere. This is because either so much of it has faded so that it’s not really just a simple touch up anymore or if there is corrective work involved before any new work can look aesthetically pleasing.
Forms of Payment
Appointments are only scheduled online and must be secured with any valid credit card. Payment for each session will be taken at the time of your service and can be made with a Visa, MasterCard, Discover or cash.
Cancellations, Missed Appointments, and Late-Arrivals
All new appointments must be secured with a credit card that may be used in the event of a no-show, late cancellation, or any other unexpected changes. A 48-hour cancellation policy is applicable to any appointment to be cancelled or rescheduled so that there can be sufficient time to fill the vacancy. Appointments can be cancelled or changed online if it’s at least 48 hours prior, otherwise you will need to call or email directly. If an appointment that was cancelled with less than 48 hours notice gets filled then there will be no charge, so please call or email ASAP if you are unable to keep your appointment.
In light of COVID-19, the regular 48 hour cancellation policy is suspended to allow for any changes in health status prior to your appointment. If there are any signs that you’re not feeling well leading up to the day of the appointment, I will be happy to reschedule in order to protect everyone’s safety. If you need to cancel or reschedule for any other reason, I still kindly ask for at least 48 hours notice in order to have sufficient time to fill the vacancy.
Missed appointments and last minute cancellations of any scheduled procedure (including follow-up visits) will incur a $150 fee for any 30-minute appointment, $300 for any 60-minute appointment, and $450 for any 90-minute appointment. New clients who do not show up for a scheduled consultation appointment will be charged the regular consultation fee of $50 ($75 for a multiple procedure consultation).
If you are running significantly late for your appointment, your procedure may need to be rescheduled because the lost time cannot be easily made up and be given the same quality of work without compromising the extra time now required for sanitizing and running into someone else’s appointment. If rescheduling becomes necessary then the cancellation fee will apply. If you expect to be running late however, please call ahead to let me know and I will do my best to see if I can try to switch your appointment with a later one.
Everyone’s time is valuable and my schedule always has a waitlist, so I appreciate your courtesy to myself and other clients.
Refunds and Returns
The nature of permanent cosmetic tattooing is a multi-session procedure that requires more than one visit to achieve the desired shape and color in most cases and is particularly true for any corrective work as well as complete tattoo removal. The results of any cosmetic procedure, including but not limited to permanent cosmetics and complete tattoo removal, cannot be guaranteed due to the unique and unpredictable nature of each person’s body, skin and temperament. As such, there are no refunds for any work that has already been done should the client choose for any reason to forgo additional sessions that may be needed to achieve the desired results.
Unopened products are accepted within 7 days for a full refund or within 14 days for credit or exchange.
We reserve the right to respectfully decline service to anyone.
As of 2020, the Department of Public Health requires all clients to be seen by appointment only and no walk-ins are allowed.
Visitors and Children
CDC-OSHA guidelines does not allow observers including spouses, family, or friends in the procedure room during the tattooing process. As of 2020 due to social distancing requirements, clients are requested to come to their appointments alone unless it is necessary to be accompanied by a caregiver. California law prohibits the tattooing of persons under age 18, and minors are not allowed in the procedure room. The facility is not equipped to accommodate young children, so child care arrangements should be made prior to all appointments.
Fees and policies are subject to change without notice.
I take great pride in my work which will show in your results and your satisfaction.
Thank you and I look forward to seeing you!